When investigating "fitting room technology" researches are often looking for "smart fitting room" technology. A description follows:
[1] A basic smart fitting room consists of three core components:
- An RFID sensor
- An interactive screen, which can be controlled by touch and/or voice
- A staff notification system: this could be a screen at a service desk, SMS messaging, or an app on their phone or smartwatch
This powerful combination of technologies enables a smart fitting room to offer a huge range of services to customers.
- As soon as a customer enters a fitting room, the RFID sensor knows what items they have selected and immediately displays them on-screen.
- A screen can show them all the available size and style options for each item, including whether they are currently available in-store.
- Customers can request to have a different size or style brought to them simply by tapping on or speaking to the screen. This sends a message to an appropriate staff member.
- The screen can also recommend related items. Customers can request to have those items brought to them as well.
- If an item they want isn’t in stock, the customer can select an online delivery or reserve it for trying on at another store.
- Customers can pay in the fitting room.
