Our IT integration services (including configuration and staging) are the most cost-effective way to ensure the successful deployment and installation of your technology assets. This process will provide a foundation for increased availability and productivity over the life of your hardware. And we’ll be there when devices or sub-components need to be replaced, upgraded or refreshed with our nationwide network of technicians.

Hardware IT Integration

Prior to deployment and installation at your locations, TDX Tech can design, stage, assemble, integrate and image or configure your network devices, servers, PCs, or POS systems in our large IT integration and staging services center. Our IT integration and staging services include imaging capabilities that ensure all necessary software and operating system updates will be installed and fully functional upon deployment.

Receipt, Audit, and Serialization

We’ll audit your entire hardware shipment to make sure everything has arrived at our IT integration and staging services center, and if anything is missing, we’ll generate an itemized report. Then our inventory management team will place serialized tracking tags on each item for instant accessibility and tracking via TDX Tech’s WebTrax™ portal.

Hardware Unboxing and Testing

To minimize out-of-box failures, our inventory management team runs all appropriate tests to make sure all systems meet 100% compliance prior to deployment, which is an integral part of our IT integration and staging services.

Custom Software Loading and Testing

We load and test any custom software  or settings that your business needs to ensure successful operation at deployment, and to optimize our install response time.

Equipment Refresh Services

Continuous use of IT hardware assets often necessitates equipment refreshes. From a single unit, to refreshing multiple pieces of equipment, at multiple locations, our nationwide network of technicians and online tracking system, WebTrax™, ensures everything proceeds on schedule, from start to finish.