Crave Retail delivers in-store experience and retail intelligence solutions that help brands connect shoppers, store associates, and technology throughout the customer journey. Designed specifically for physical retail environments, the Crave platform combines smart fitting rooms, digital shopper engagement, RFID technology, associate tools, and store analytics to help retailers improve customer experiences, increase visibility into shopper behavior, and create more connected stores.

The Crave Retail platform includes Crave Engage, Crave Assist, and RFID-powered Smart Fitting Rooms that connect digital experiences with in-store operations. Interactive touchscreens and mobile experiences allow shoppers to explore products, check availability, request different sizes or colors, and receive assistance without leaving the fitting room or sales floor. Store associates can receive and manage shopper requests from connected devices, while RFID technology provides retailers with greater visibility into product interactions, fitting room activity, and customer demand. Crave also integrates with retail systems including inventory, product catalogs, pricing, promotions, loyalty, and order management to create a more seamless omnichannel experience.

Crave Retail helps retailers transform physical stores into more intelligent, responsive, and measurable environments. By connecting interactive technology, RFID infrastructure, store teams, and real-time data, Crave enables brands to improve service, uncover missed demand, optimize store operations, and better understand the customer journey. Its scalable platform supports technology initiatives across individual stores and multi-location retail environments, helping brands modernize the in-store experience while creating consistent, connected experiences across their footprint.