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Customer Experience

Digital Signage is Evolving in Travel Retail…

As travel retail becomes more competitive, businesses are turning to smarter technology to improve the customer experience. According to a recent Commercial Integrator article, “[i]n the fast-paced world of travel retail, every second matters. Technology can no longer be just functional. It must be useful — and

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Self-Checkout Popularity Expands…

It’s evident, retailers have mixed feelings about self-checkouts (SCO) in their brick-and-mortar stores. That being said, it appears that self-checkouts aren’t going anywhere, anytime soon. According to this Retail Customer Experience article,…

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StrataVision

StrataVision delivers advanced computer vision and AI-powered analytics solutions that help organizations transform video into actionable business intelligence. Designed for modern enterprises seeking deeper insight into physical environments, StrataVision’s platform blends cutting-edge machine learning with real-time data capture to improve operational decision-making, security outcomes, and

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SpacePole

SpacePole is a global leader in technology mounting and ergonomic solutions, helping organizations deploy hardware securely, efficiently, and seamlessly across customer-facing and operational environments. Designed to support modern retail, hospitality, payments, self-service, and enterprise use cases, SpacePole solutions enable businesses to improve usability, reduce clutter,

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Custom America

Custom is a hi-tech solutions company that delivers professional printing, data capture, POS, digital signage, and self-service kiosk technologies for retail, transportation, healthcare, logistics, banking, and public service sectors worldwide. With a legacy of innovation and custom hardware/software engineering, Custom enables organizations to automate services,

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Xovis

Xovis delivers advanced 3D people-counting and real-time flow analytics solutions that help organizations understand movement patterns, optimize space utilization, and improve operational performance across physical environments. Trusted across industries including retail, transportation, corporate campuses, and public facilities, Xovis combines high-precision sensors with intelligent analytics to

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Retail’s Convergence of AI and IoT

According to a recent Retail Customer Experience article, “[e]vent-enabled AIoT (the convergence of AI and IoT) brings game changing benefits to retail customers and employees in three areas: in-store, through customer service channels, and in the warehouse”

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Prep Your Retail Technology for the Holidays…

Retailers busy, holiday season will be here for before we know it. According to this Retail Customer Experience article, “[w]hile you’re finalizing your holiday plans, this is also the time to carry out essential network and security updates to ensure your infrastructure and systems are

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Digital Signage in Bank Branches…

According to this Digital Signage Today article, a recent study found that signage technology “in bank branches has become essential in transforming customer experiences and communication methods.” But, “…there remains a debate in many institutions on the value of investing in digital platforms within the

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Turnkey Omnichannel Tablet POS Rollout

Challenge: Our customer, an innovative footwear and lifestyle accessories retailer, reached out to TDX Tech to manage the complete rollout of a new tablet-based omnichannel point-of-sale solution across their 90+ stores, nationwide. In addition to procuring, staging, and deploying the new solution, they required back-office

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Digital Signage Impacting Restaurant Sales…

According to this Digital Signage Today article, signage technology “…offers a simple, cost-effective way for restaurants of all sizes to enhance customer experience, increase sales, streamline menu management and increase efficiency for diners and staff.” 

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Self-Checkout: 5 Reasons to Consider Them…

According to this Retail Customer Experience article, one of the many upsides of “…self-checkouts is that they can help reduce checkout lines and waiting times, as customers can scan and pay at their own pace.” In addition to that, they can reduce costs on labor, improve

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