Digital signage is playing a bigger role than ever in helping convenience stores stay competitive and stay connected to customers. According to a recent Retail Customer Experience article, “[n]ew and innovative digital signage solutions and services are helping leading convenience stores to drive foot traffic
It’s no secret that technology is transforming the customer experience at brick-and-mortar businesses—and convenience stores are quickly joining the revolution. Solutions like smart shelves (e.g, ESL), digital signage, and the use of “big data” are leading the charge.
Retailers are no strangers to implementing new waves of technology, especially when it comes to improving the in-store customer experience. According to this MSN article, “[a]s recently as 15 years ago, it was unusual for a small local boutique to have a fully functional e-commerce
According to this Retail TochPoints article, “the fitting room has been a longtime necessary-but-evil curse plaguing the store.” But, thanks to the adoption of “…RFID, coupled with the implementation of connected technology…” it is creating “…new opportunities for brands and retailers to streamline fitting room
According to a recent Retail TouchPoints article, store associates “…don’t have to use technology themselves for it to help them be more productive.” For example, at Victoria’s Secret stores, “…items are equipped with RFID tags that interact with Crave Retail’s fitting room technology to provide
It’s no secret that brick-and mortar retailers must stay innovative in the era of online shopping and BOPIS (Buy online, pick-up in-store). According to this Chain Store Age article, “several pain points can deter customer satisfaction, such as inaccurate item availability, differing online and in-store
As retailers look to improve customer service and operational flexibility, some are expanding the use of mobile point-of-sale (mPOS) technology. According to this Retail Customer Experience article, “[m]obile POS is reshaping specialty retail at the moment of decision. Retailers are equipping associates to assist customers,
Retailers are continuing to explore self-service technologies as a way to support both customer experience and store operations. According to a recent Kiosk Marketplace article, “[r]etailers are rapidly expanding self-service technology far beyond the traditional checkout lane as they look to improve customer experience, streamline
Digital signage is continuing to play a larger role in how hospitality companies enhance guest experiences across their properties. According to this Retail Customer Experience article, “hospitality companies are creating spaces that evoke an emotion, whether that’s 3D displays by the pool, virtual avatars to
Nationwide Mobile Device Deployments for Retail, Hospitality, and Multi-Site Enterprises When mobile device rollout projects involve too many vendors, inconsistent execution, and delayed schedules, timelines slip, and so do the customer experience improvements and ROI those deployments were meant to deliver. Instead, enterprise technology teams
Cell Signal Booster & Passive DAS Installations Improve Cellular Coverage Inside Your Facilities Poor in-building cellular coverage affects more than phone calls. It impacts mobile POS reliability, LTE/5G fail-over, employee workflows, customer experience (CX), and more. TDX Tech provides commercial cell signal booster and Passive
RetailNext is a global leader in in-store analytics and AI-powered retail intelligence, helping brands transform physical stores into insight-driven environments that increase sales, optimize operations, and enhance customer experiences. Trusted by top retailers around the world, RetailNext unifies data from sensors, cameras, point-of-sale systems, and