As mobile technology continues to play a larger role in everyday life, retailers are adapting to meet changing customer expectations. According to this Business.com article, “[m]obile technology has become integral to consumers’ daily lives, so retailers must embrace it to meet customer expectations, stay competitive
Retailers are increasingly using RFID technology to gain better visibility into inventory, reduce loss, and streamline store operations. According to this Shopify article, the “retail industry is now the single largest RFID customer globally, with the retail RFID market valued at $13.46 billion in 2024
According to this Robin Report article, “…digital end cap displays are generating 37 percent higher engagement rates than traditional signage.” The decline of the traditional end cap isn’t solely tied to technology, but has more to do with the data behind digital end caps. “These
According to a recent Business Journals article, “[f]uture success for retailers will be determined by the experiences they can provide customers and employees.” In addition, many IT professionals believe “[o]ne of the key enablers of these experiences is Internet of Things (IoT) technology.”
According to this TRB article, “Retailers require creativity to be one step ahead of everyone and to survive in a dramatically changed global scenario.” In addition, “Companies that experiment with technologies to determine which ones improve operational efficiency and which improve the customer experience are
According to this Bain & Company’s article, “[t]echnology modernization is one of the hardest items on the executive to-do list in retail.” In addition, “…what differentiates tech leaders in retail is their understanding of the strategic importance of technology, which pervades their businesses.”
According to this BizTech Magazine article, “Retailers are striving to make 2024 the year for frictionless shopping.” And “[t]o do that, they must incorporate the latest technologies that people need to do their jobs…”
Did you know that RFID “… is not new technology — its origins go back to World War II — but RFID has become a bigger tool in retailers’ toolboxes when it comes to merchandise visibility…” According to this ModernRetail article, “…it has become a
According to this Apparel Resources article, due to organized shoplifting and theft in retail, “Businesses have been reducing operating hours, locking up items and threatening to shutter stores completely.”
Fitting Room Technology Installations Touching, feeling, and trying-on items is the #1 driver for store traffic. Unfortunately, most stores are blind to the critical data that lies beneath this important customer behavior. Crave Retail has the solution… With Crave Retail’s smart fitting room technology, increase
As retailers look to improve customer service and operational flexibility, some are expanding the use of mobile point-of-sale (mPOS) technology. According to this Retail Customer Experience article, “[m]obile POS is reshaping specialty retail at the moment of decision. Retailers are equipping associates to assist customers,
Retailers are continuing to explore self-service technologies as a way to support both customer experience and store operations. According to a recent Kiosk Marketplace article, “[r]etailers are rapidly expanding self-service technology far beyond the traditional checkout lane as they look to improve customer experience, streamline