According to this TRB article, “Retailers require creativity to be one step ahead of everyone and to survive in a dramatically changed global scenario.” In addition, “Companies that experiment with technologies to determine which ones improve operational efficiency and which improve the customer experience are
According to this article by ISN Magazine, “[r]etail theft remains a significant concern globally, with varying impacts across countries. The past decade has seen both an escalation in theft incidents and a corresponding increase in investments toward advanced prevention technologies.”
It’s no secret that technology is transforming the customer experience at brick-and-mortar businesses—and convenience stores are quickly joining the revolution. Solutions like smart shelves (e.g, ESL), digital signage, and the use of “big data” are leading the charge.
An IT Field Service Technician plays a critical role in maintaining and supporting the technology infrastructure of brick-and-mortar locations, such as retail stores, distribution centers, and warehouses. These professionals ensure that various IT systems are fully operational and functioning smoothly, which is essential for day-to-day
With the plethora of convenient shopping options available today, many retailers are working hard to ensure their brick-and-mortar stores remain competitive and convenient by offering self-serve commerce options. According to this PYMNTS article, 53% of shoppers “prefer self-checkout, citing shorter lines, frictionless payment options and privacy.”
NRF 2025: Retail’s Big show takes place next month at the Javits Convention Center in New York City. According to this recent Chain Store Age article, “…Retail’s Big Show will provide insight into the direction three major trends in retail…”
It’s no secret that brick-and mortar retailers must stay innovative in the era of online shopping and BOPIS (Buy online, pick-up in-store). According to this Chain Store Age article, “several pain points can deter customer satisfaction, such as inaccurate item availability, differing online and in-store
According to this Forbes article, “…this will be the most tech-forward year yet in retail—but only if retailers take advantage of what’s out there.” It’s evident that in-store retail technologies are steadily advancing each year. From the expansion of in-store digital technologies and hyper-personalization in
Did you know that RFID “… is not new technology — its origins go back to World War II — but RFID has become a bigger tool in retailers’ toolboxes when it comes to merchandise visibility…” According to this ModernRetail article, “…it has become a
What CIOs, CTOs, and IT Leaders Want from a Retail Tech Company We’ve compiled a list of the top criteria CIOs, CTOs, and technology leaders often look for in a retail technology services company, specifically related to physical technology hardware for their stores and distribution
According to this Apparel Resources article, due to organized shoplifting and theft in retail, “Businesses have been reducing operating hours, locking up items and threatening to shutter stores completely.”
Fitting Room Technology Installations Touching, feeling, and trying-on items is the #1 driver for store traffic. Unfortunately, most stores are blind to the critical data that lies beneath this important customer behavior. Crave Retail has the solution… With Crave Retail’s smart fitting room technology, increase