Challenge: Our customer required a partner that could manage, execute, and provide resolution reporting for on-site technician repair and IMAC (Install, Move, Add, Change) activities for each of their 950 + retail locations across the United States. Solution/Approach: Our team worked closely with the customer
Challenge: Our customer required a partner that could manage and execute a depot solution for over 75 different makes and models of customer owned equipment utilized in their 550 + retail locations across the United States, Canada, and Puerto Rico. Solution/Approach: Our team worked closely
Challenge: Due to new government regulations, our customer was required to upgrade software and hardware to comply. Not only that, the compliance service work had to be completed at 20,000 locations within five months (from award of the project) or the customer would be liable for
Challenge: Our global fashion-house customer required an IT partner who could manage and execute a turn-key solution to deploy new software and hardware (servers, PC’s, and laptops) to each of their 550 + retail locations across the United States, Canada, and Puerto Rico. Solution/Approach: Led
Challenge: Our client was using a discontinued data capture device that regularly needed repair and was not supported by the OEM. They required an efficient Depot Repair provider to help keep their hardware functioning so that business could continue as usual. Solution/Approach: Our in-house technicians