Shared Technology News:
What the AT&T Outage Can Teach Organizations About Customer Communication and IT Best Practices
According to this Tech Republic article, "On Feb. 22, more than 73,000 AT&T customers in the U.S. reported a network outage lasting more than eight hours." So, what can IT professional learn from their network outage? "The AT&T outage emphasizes the importance of testing backups, redundant systems and emergency preparedness plans."
Excerpt: "The company’s response to this widespread outage offers lessons for organizations about how to communicate with internal and external stakeholders during and after a crisis and how to be prepared for potential technical hitches that could become major blockers to business."
For more information: https://www.techrepublic.com/article/att-outage/
TDX Tech can help your business avoid network outages by installing backup 5G cellular technology from Cradlepoint and others. We can procure, deploy, and install the latest technology at all your brick-and-mortar locations – learn more: https://www.tdxtech.com/technology-solutions/cradlepoint-5g-hardware-staging-deployment-installation/
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